Information We Collect
Information You Provide Directly
When you request a consultation, create an account, submit a
filing, or otherwise use our Services, we may collect:
-
Contact details, such as your name, email address, phone number,
and mailing address
-
Business information, such as company name, entity type, and
industry
-
Identity and filing information needed for trademark, copyright,
patent, or business formation filings, including specimens,
ownership details, and government-issued identifiers where
required by an agency such as the USPTO
-
Financial and billing information, such as payment card details
or bank information processed through our payment providers
-
Communications you send us, including messages, chat
transcripts, and documents you upload
Information Collected Automatically
When you visit our website, we and our service providers may
automatically collect:
-
Device and browser information, such as IP address, browser
type, and operating system
-
Usage data, such as pages viewed, links clicked, and time spent
on the site
-
Cookies and similar tracking technologies, described further in
Section 5
Information From Third Parties
We may receive information about you from third parties, including
government agencies (such as the USPTO or Copyright Office),
payment processors, identity verification providers, and business
partners who refer you to us.
How We Use Information
We use the information we collect to:
-
Prepare, file, and manage trademark, copyright, patent, business
formation, and related filings on your behalf
-
Provide bookkeeping, tax advisory, CFO, and other financial
services
- Process payments and manage billing
-
Communicate with you about your matters, including deadlines,
filings, and account updates
- Respond to inquiries and provide customer support
- Improve our website, Services, and internal operations
-
Comply with legal, regulatory, and professional obligations
-
Detect, prevent, and address fraud, security issues, or misuse
of our Services
-
Send marketing communications, where permitted, which you may
opt out of at any time
How We Share Information
We do not sell your personal information. We may share information
with:
-
Government agencies, such as the USPTO, U.S.
Copyright Office, or state filing offices, as necessary to
complete your filings
-
Service providers, including payment
processors, cloud hosting providers, and software vendors who
perform services on our behalf under confidentiality obligations
-
Professional advisors, such as co-counsel or
third-party attorneys, when necessary to represent you in a
specific matter
-
Business partners, such as Amazon Brand
Registry, when you request assistance with marketplace
enrollment
-
Successors, in connection with a merger,
acquisition, or sale of business assets
-
Legal authorities, when required by law,
subpoena, court order, or to protect our rights, property, or
safety, or that of others
Attorney-Client And Confidential Information
Where our Services involve legal representation, certain
communications and case materials may be protected by
attorney-client privilege or work product protections. We maintain
safeguards to protect this information separately from general
marketing and website data, consistent with applicable
professional responsibility rules.
Cookies And Tracking Technologies
We use cookies and similar technologies to operate our website,
remember your preferences, analyze site traffic, and support
advertising where applicable. You can control cookies through your
browser settings; disabling cookies may affect certain website
functionality.
Data Retention
We retain personal information for as long as necessary to provide
the Services, comply with legal and regulatory obligations
(including recordkeeping requirements tied to trademark,
copyright, and patent matters), resolve disputes, and enforce our
agreements. Filing-related records may be retained for extended
periods consistent with applicable intellectual property and
business recordkeeping requirements.
Data Security
We use administrative, technical, and physical safeguards designed
to protect your information from unauthorized access, disclosure,
alteration, or destruction. No method of transmission or storage
is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
-
Request deletion of your information, subject to legal and
filing-related retention requirements
- Opt out of marketing communications
-
Object to or restrict certain processing of your information
International Data Transfers
If you access our Services from outside the United States, your
information may be transferred to, stored, and processed in the
United States or other countries where our service providers
operate. We take steps to ensure appropriate safeguards are in
place for such transfers where required by law.
Children's Privacy
Our Services are intended for businesses and individuals age 18
and older. We do not knowingly collect personal information from
children under 13. If we learn we have collected such information,
we will take steps to delete it.
Changes To This Policy
We may update this Privacy Policy from time to time. We will post
the revised policy on this page with an updated effective date.
Material changes will be communicated through our website or,
where appropriate, by direct notice.
